Privacy Policy

1 Information We Collect

Account Information: When you register, we collect your name, email address, organization name, and password credentials.

Project Data: Information you enter into the platform, including project details, device inventories, commissioning records, drawings, documents, and any other data you upload or create within the Service.

Usage Data: We automatically collect information about how you interact with the Service, including IP address, browser type, operating system, pages visited, features used, and timestamps.

Cookies and Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.

2 How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Authenticate your identity and manage your account
• Process and store your project and commissioning data
• Improve, personalize, and expand the Service
• Communicate with you, including for customer support and updates
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues or security threats

3 Data Storage & Security

Your data is stored on secure cloud infrastructure. We implement industry-standard security measures including encryption in transit (TLS) and at rest (AES-256), role-based access controls, and regular security audits. Despite these measures, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4 Data Sharing & Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With your organization members who have authorized access to shared projects
• With third-party service providers who assist in operating the platform (e.g., cloud hosting, email delivery), bound by confidentiality obligations
• If required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of Portal Project, our users, or the public
• In connection with a merger, acquisition, or sale of assets, with notice to affected users

5 Data Retention

We retain your account and project data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

6 Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Export your data in a portable format
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at the address provided below.

7 Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

8 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the effective date. Your continued use of the Service after changes constitutes acceptance.

9 Contact Us

If you have questions about this Privacy Policy, please contact us at: support@portalproject.io